How can we help you?
At Northside Dental Solutions, we're dedicated to providing exceptional dental care to our Clayfield community and beyond. We understand that patients often have questions about treatments, costs and what to expect during their visit. This comprehensive FAQ page addresses the most common queries we receive.
Our team believes in transparent communication and patient education. If you can't find the answer you're looking for, please don't hesitate to ring our friendly reception team. We're here to ensure you feel informed and comfortable with all aspects of your dental care journey with us.
Dental Anxiety
At Northside Dental Solutions, our dentists take a unique, personalised approach to helping patients with dental fear or anxiety get the treatment they need.
Here is our trusted and effective method.
Your Dental Consultation
On your first visit to the practice, we sit down in a consultation room away from the dental chair to avoid bringing up bad past experiences. We discuss your dental journey to date and what has led you to feel the way you do when visiting a dentist.
We will take as much time as necessary to hear your story before addressing some of your concerns in a nonjudgmental, refreshingly open manner. We will discuss what we do at Northside Dental Solutions to cure your dental phobia and why it is so important for your health. We will walk you through the process step by step so there are no surprises.
Your Dental Examination
We try to spend as little time in the dental chair as possible. We will never ask you questions while our hands are in your mouth, and we will always sit you up straight to talk to you. Around 80% of our work on your dental health is done away from the dental chair.
Discussion of Your Dental Goals
You are the driver of your own health. We want to educate you about your oral health so you can help yourself in the future. We call this ‘Helping You to Help Yourself’.
We pride ourselves on our transparent and open attitude towards dental treatment. By the time we finish talking, you will have full knowledge of the procedures needed, why they are needed, how they are performed, what to expect afterwards and a full written quote (with no hidden costs).
Your Dental Treatment
By this stage, you should hopefully feel empowered to maintain or improve your dental health. If you need any follow-up treatment, our friendly staff will arrange it for you.